Friendly home survey guidance for buyersEssex · Kent · East & South East London
Home Buyer Survey · Essex · Kent · London

Privacy Notice

This notice explains how the Home Buyer Survey website handles information submitted through its quote enquiry form.

Who receives an enquiry

When you submit a request, the information is sent to the WordPress administration email for review by the survey team. It is used to respond to your enquiry, assess the appropriate service and discuss a possible instruction. It is not used for unrelated marketing.

Information collected

The form asks for your name, email address, optional telephone number, property postcode, property type, approximate age, requested service and any notes you choose to provide. Please do not include sensitive personal information.

Retention and your rights

Enquiry emails are retained only as needed to respond and manage the potential instruction, and to meet applicable record-keeping obligations. You may ask what personal information is held or request correction or deletion where applicable by replying to the survey team using the contact details in its response.

Website processing

The website uses basic technical security and anti-spam measures to receive the form. Enquiry submissions are not intentionally saved in the WordPress database by this form plugin. Email delivery and mailbox retention are controlled by the site’s hosting and email providers.

This notice should be reviewed against the business’s actual contact, retention and data-protection arrangements before the form is promoted.

We survey throughout the listed service areas. The property postcode determines the applicable rate; property suitability and scope are reviewed before instruction.

Need help with a property you’re buying?

Tell us the full postcode and property details to receive the relevant rate and survey options.

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